Help centre
Frequently asked questions
Useful information to plan quotations, deliveries and technical services with our team.
General information
01 · 5How do I request a personalized quote?
Use the contact form and include the product, quantity, destination country, delivery address and project schedule. Our team will confirm price, taxes, freight and technical conditions.
Do published prices apply outside Chile?
No. International prices may change according to the destination, applicable taxes, export regulations, freight and insurance.
Does Rivex ship internationally?
International supply is assessed case by case according to product dimensions, customs requirements and available logistics.
Can I request technical documentation?
Yes. Technical data sheets are available for selected products; additional documentation can be requested during quotation.
Does Rivex provide installation services?
Installation, assembly, commissioning and supervision are quoted according to location and project scope.
Technical support
Every project has its own variables.
If your question requires a site, drawing or specification review, request an assessment from our team.